Privacy notice

Last updated: 6 July 2026

FamilyPlans is operated in the UK and processes personal data under UK GDPR. This notice describes what we collect, why, and how to exercise your rights.

Who is the controller?

FamilyPlans is an independent UK web publication; legal entity details are available on request via privacy@familyplans.co.uk. For data protection enquiries, contact the same address.

What we collect and why

Newsletter

• Email address you provide.
• Consent timestamp.
• Source page URL where you signed up.

Lawful basis: consent. Retention: until you unsubscribe.

Error reports

• Optional email address.
• Page URL.
• Free-text message.

Lawful basis: legitimate interests (site accuracy). Retention: 24 months from resolution.

Analytics

We use Plausible, a cookie-light analytics service. Plausible uses an ephemeral hashed identifier that rotates daily; it does not set persistent cookies and does not identify you across visits or across sites.

We also send aggregate interaction events, such as dataset downloads, filter changes, result clicks, source clicks and booking clicks. These events do not include free-text messages, email addresses, child information or precise location beyond the page and filter context already visible in the interface.

Your rights

• Access — see what personal data we hold about you.
• Rectification — correct inaccurate data.
• Erasure — request deletion (newsletter unsubscribe is one click).
• Portability — receive an export of your data.
• Object — to processing based on legitimate interests.
• Withdraw consent — for processing based on consent.

Email privacy@familyplans.co.uk to exercise any of these rights. We respond within 30 days.

Cookies

Plausible (see above) does not set cookies. We also offer one optional analytics cookie via Google Analytics, which is off by default and only loads after you click Accept on the cookie banner shown on first visit. If you click Decline, or do nothing, that cookie is never set. You can change your choice at any time using the “Cookie choices” link in the footer of every page.

International transfers

Some processors are located outside the UK. We rely on Standard Contractual Clauses for any non-UK transfers. The full list of processors and their locations is held in our record of processing activities, available on request via privacy@familyplans.co.uk.

Complaints

You can complain to the Information Commissioner's Office (ICO) at ico.org.uk.